customizable 4-step skin care regimen – 3

Mar5

step 3 – moisturize day & night

Day creams help seal in hydration during the day. Rich night creams help 3 nourish skin with extra anti-aging ingredients while skin repairs itself at night.

LXNEW Day Creams

AM Morining Routine

multi-purpose

Isa Knox LXNEW Ultimate Rejuvenating Day Cream
With peony extract and nutmeg. Visibly improves elasticity, radiance, skin texture. 1.7 fl. oz. 351-892 reg. $50

$39.99

lift

Isa Knox LXNEW Platinum Sculpting Day Cream
Infused with moisturizing hibiscus extract and smoothing ceramide. Visibly tightens facial contours. 1.7 fl. oz. 318-845 reg. $50

$39.99

spf 30

Isa Knox LXNEW Platinum Sculpting Day Cream Broad Spectrum SPF 30
With hibiscus extract, cica and panthenol. Visibly tightens, smooths, sculpts. 1.7 fl. oz. 547-885 reg. $50

$39.99

PM Night Routine

revitalize

Isa Knox LXNEW Ultimate Rejuvenating Dual Night Cream
Two-step cream infused with macadamia oil. Volume Cream with rice bran extract to help visibly plump skin. Firming Cream with peptides to support production of collagen and elastin. Each, .85 fl. oz. 564-015 reg. $50

$39.99

firm

Isa Knox LXNEW Platinum Sculpting Night Cream
With ceramide, squalane and shea butter. Skin looks firmer, smoother, more defined. 1.7 fl. oz. 318-850 reg. $50

$39.99

Isa Knox 4-Step Routine – Advanced skin care formulas for soft, healthy-looking skin.

STEP 4 TOMORROW – Complete their regimen

SPECIAL OFFER With select $30 skin care purchase, get an Isa Know LXNEW Ultimate Rejuvenating Day Cream Free! While supplies last.

FREE Isa Knox LXNEW Ultimate Rejuvenating Day Cream

select $30 skin care purchase. Limited quantities. Sold separately. $50 value

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Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.
 

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

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