Tag Archive | Campaign5

spring fashion exclusives

spring refresh

Only available here, the C5–8 Avon Living Flyer, available online until 4/25/23, and avon.com.

Avon C5–8 Avon Living Flyer 2023

Printed Flowy Flounce Hem DressPrinted Flowy Flounce Hem Dress

ALL NEW! Flowy Flounce Hem Dress
V-neckline with open collar, double-layer ruffle sleeves, wide ruffle on hem. Side seam pockets. Polyester with spandex. Center back length: 37″ on all sizes. Machine wash, line dry. Imported. reg. $49.99

XS (0-2) 236-978
S (4-6) 236-982
M (8-10) 236-997
L (12-14) 237-060
XL (16) 237-348
1X (18W-20W) 237-352
2X (22W-24W) 237-405
3X (26W-28W) 237-439

$39.99

One Shoulder Dolman Sleeve DressOne Shoulder Dolman Sleeve Dress

ALL NEW! Textured One-Shoulder Dress
Wide neckline that can be draped off one shoulder, dolman sleeves. Polyester with spandex. Center back length: 33″ on medium; 35″ on 1X. Machine wash, dry flat. Imported. reg. $46.99

XS (0-2) 236-758
S (4-6) 236-762
M (8-10) 236-781
L (12-14) 236-796
XL (16) 236-800
1X (18W-20W) 236-815
2X (22W-24W) 236-887
3X (26W-28W) 236-963

$36.99

Tie Back Flutter Sleeve DressTie Back Flutter Sleeve Dress

ALL NEW! Printed Tie-Back Detail Dress
Round neckline, long flutter sleeves, cutout on back with tie detail. 100% rayon. Center back length: 36″ on medium; 38″ on 1X. Machine wash, line dry. Imported. reg. $49.99

XS (0-2) 237-477
S (4-6) 237-481
M (8-10) 237-496
L (12-14) 237-500
XL (16) 237-534
1X (18W-20W) 237-572
2X (22W-24W) 237-610
3X (26W-28W) 237-630

$39.99

Printed Godet Detail TopPrinted Godet Detail Top

ALL NEW! Printed Godet Detail Top
Round neckline, above-elbow sleeves with cuff, godet insets. Polyester with spandex. Center back length: 24″ on medium; 26″ on 1X. Machine wash, line dry. Imported. reg. $44.99

XS (0-2) 238-564
S (4-6) 238-579
M (8-10) 238-598
L (12-14) 238-602
XL (16) 238-617
1X (18W-20W) 238-621
2X (22W-24W) 238-636
3X (26W-28W) 238-64

$34.99

Ruffle Sleeve Detail TopRuffle Sleeve Detail Top

ALL NEW! V-Neck Ruffle Sleeve Top
V-neckline, long sleeves with ruffle detail and button closure on cuff. 100% polyester. Center back length: 24″ on medium; 26″ on 1X. Machine wash, line dry. Imported. reg. $46.99

XS (0-2) 237-773
S (4-6) 238-086
M (8-10) 238-110
L (12-14) 238-382
XL (16) 238-397
1X (18W-20W) 238-454
2X (22W-24W) 238-488
3X (26W-28W) 238-550

$36.99

improve your time

improve your time

Square Digital Sports WatchSquare Digital Sports Watch

ALL NEW! Square Digital Sports Watch
Nude strap and case. 9″ L with 33mm x 37mm case. 041-097 reg. $42.99

$32.99

Silicone Band Fashion WatchSilicone Band Fashion Watch

ALL NEW! Silicone Band Fashion Watch
Black silicone band with silvertone case. Quartz movement. 91 ⁄2″ L with 36mm diam. case. 041-207 reg. $49.99

$39.99

Unisex Sporty Silicone Strap WatchUnisex Sporty Silicone Strap Watch

ALL NEW! Unisex Sporty Silicone Strap Watch
Navy silicone strap with blue dial and silvertone case. Quartz movement. 91 ⁄2″ L with 40mm diam. case. 040-928 reg. $44.99

$34.99

Unisex Wood Print Metal WatchUnisex Wood Print Metal Watch

ALL NEW! Unisex Wood-Print Metal Watch
Look-of-wood bracelet watch with foldover clasp and blue dial. Quartz movement. 81 ⁄2″ L with 40mm diam. case. 040-932 reg. $58.99

$46.99

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

home exclusives

HOME made simple

All the ingredients to make life easier! These kitchen, storage and organizing exclusives are only available here, the C5–8 Avon Living Flyer, available online until 4/25/23.

Avon C5–8 Avon Living Flyer 2023

a cut above

Flexible Cutting Board SetFlexible Cutting Board Set

ALL NEW! Flexible Cutting Board Set Color-coded with cute food icons to prevent cross-contamination. Easy to curl, roll, clean and store. Texture-gripped bottom prevents slipping on countertops. Perfectly sized for the home chef. 15″ L x 11 3⁄4″ W. Plastic. Imported. 225-170 reg. $12.99

$9.99 set of 4

Straight: for veggies and fruit Julienne: create perfect julienne shred Serrated: for soft fleshy fruit

3-Piece Peeler Set3-Piece Peeler Set

ALL NEW! 3-Piece Peeler Set Y-peeler with anti-slip ergonomic handle, suitable for right or left hand. Three different blades, perfect for every peeling job! Stackable for easy storage and safety. 5″ L. Plastic, stainless steel. Imported. 225-190 reg. $16.99

$12.99 3-piece set

Includes protective sheaths!

12-Piece Knife Set12-Piece Knife Set

ALL NEW! 12-Piece Knife Set Nonstick color coating for easy slicing. Plastic, TPR, stainless steel. Imported. 225-204 reg. $39.99

$29.99

12-piece set Includes: 8″ Chef knife 8″ Carving knife 8″ Bread knife 5″ Utility knife 3 1⁄2″ Paring knife Kitchen scissors

contain yourself!

Clip on Dip Holder, Set of 4Clip on Dip Holder, Set of 4

ALL NEW! Clip-On Dip Holder Set Mini clip-on side bowls. Soft grip material securely clings to rim of plate. Use with guacamole, salsa, dressings and dips. Works on most plates, including paper plates. Fun, bright colors. Stack to store. 3″ L x 2″ W x 1 3⁄8″ H. Holds 1.69 fl. oz. Plastic. Imported. 225-219 reg. $16.99

$12.99 set of 4

mix it up

2 Piece Double Sided Kitchen Utensils2 Piece Double Sided Kitchen Utensils

ALL NEW! 2-Piece Double-Sided Kitchen Utensils Double-duty duo! Spatula on one side and a brush or spoon on the other. Spoon/Spatula: 12 5⁄8″ L x 2 1⁄8″ W. Brush/Spatula: 10 1⁄4″ L x 2″ W. Silicone. Imported. 225-659 reg. $19.99

$14.99 2-piece set

Silicone Pot Holders and Trivets, Set of 4Silicone Pot Holders and Trivets, Set of 4

ALL NEW! Silicone Pot Holders and Trivets Protect your hands, pans and countertops from heat and water damage with honey-comb-design pot holders and trivets. Can also be used as coasters, drying mats, jar openers and more! Hole for hanging storage. Includes two square trivets, each 3 1⁄3″, and two round trivets, each 3″ diam. Flexible and durable silicone. Imported. 225-682 reg. $25.99

$19.99 4-piece set

Dutch oven pot not available.

Ice Cube Trays With Storage ContainerIce Cube Trays With Storage Container

ALL NEW! Ice Cube Trays with Storage Container Four stackable trays with storage bin and lid. Lid keeps ice fresh and sanitary by preventing it from absorbing freezer odors. Easy filling and transporting without spilling with higher edge design. Smooth surface makes it easy to clean! 11 1⁄4″ L x 6 3⁄4″ W x 4 1⁄3″ H. Plastic, silicone. Imported. 225-276 reg. $39.99

$29.99 6-piece set

Egg Storage ContainerEgg Storage Container

ALL NEW! Egg Storage Container Stackable container and lid holds 14 eggs. Helps preserve eggs’ freshness. Safe and durable. Cold-resistant. 14 5⁄8″ L x 4 1⁄2″ W x 3″ H. Acrylic. Imported. 225-242 reg. $22.99

$16.99 2-piece set

keep it clean

Utensil Drainer CaddyUtensil Drainer Caddy

ALL NEW! Utensil Drainer Caddy Includes three compartments to separate forks, knives and spoons. Powerful drainage (position over sink) helps prevent water pooling on the counter. 8 3⁄8″ L x 4 1⁄2″ W x 4 1 ⁄4″ H. Plastic. Imported. 225-917 reg. $25.99

$19.99

Silicone Scouring FlowerSilicone Scouring Flower

ALL NEW! Silicone Scouring Flower Double-sided non-abrasive bristles help scrub and clean dishes easily yet gently to not scratch pots and pans. Features a hanging loop and suction cup for easy storage and quick drying. Approx. 5 1⁄2″ diam. Silicone. Imported. 225-740 reg. $9.99

$7.99

Cutlery Cleaning Brush with Suction CupCutlery Cleaning Brush with Suction Cup

ALL NEW! Cutlery Brush Just add dish soap and water, a little push and pull, and cutlery is clean! Non-scratch bristles. Removable brush can be used on veggies and fruit. Includes strong non-budge suction cup to attach to sink for easy access. 4 1⁄4″ L x 2 1⁄2″ W x 1 3⁄4″ H. Plastic, PVC. Imported. 225-955 reg. $12.99

$9.99

Sponge HolderSponge Holder

ALL NEW! Sponge Holder Adjustable holder forms to your sink for a customizable space-saving solution. Provides a clean, dry place to store sponge when not in use. Non-slip elastic creates a snug fit around faucet. Perforated base improves drainage and prevents moisture buildup. 10 1⁄4″ L x 4 1⁄4″ W. TPR. Imported. 225-811 reg. $16.99

$12.99

smart solutions

Collapsible Book and Tablet StandCollapsible Book and Tablet Stand

ALL NEW! Collapsible Book and Tablet Stand Recipe book or tablet stand conveniently folds flat when not in use. Adjustable. 7 3⁄4″ L x 8 1⁄4″ W. Iron, wood. Imported. 226-473 reg. $25.99

$19.99

Sliding Storage TraySliding Storage Tray

ALL NEW! Sliding Storage Tray Pull-out drawer organizer can be mounted on either side of the cabinet or under sink to expand a small space for extra storage. 14 5⁄8″ L x 6″ W x 4 3⁄8″ H. Plastic. Imported. 226-397 reg. $25.99

$19.99

pop, lock & store

Collapsible Food Container with Lid, Set of 3Collapsible Food Container with Lid, Set of 3

ALL NEW! Collapsible Food Container Set Round silicone food containers can be collapsed to half of their original height for maximum space saving. Fits into almost all kitchen pantry compartments or any cabinet. Three convenient sizes (with lids): small: 4 3⁄4″ diam. x 3″ H; medium: 5 5⁄8″ diam. x 3″ H; large: 6 3⁄8″ diam. x 3″ H. Plastic and silicone. Imported. 236-432 reg. $32.99

$24.99 6-piece set

corral your clutter

Wall Mounted Hanger HolderWall Mounted Hanger Holder

ALL NEW! Wall-Mounted Hanger Holder Perfect for hanging coats, scarves, towels, bags, suits, flowerpots, bird feeders and more. Indoor/outdoor use. End hooks. Foldable arm. 12 1⁄4″ L x 5 1⁄2″ W x 1 1⁄8″ D. Includes bracket and wall-mounting screws. Metal. Imported. 227-317 reg. $32.99

$24.99

Two Tier Trinket TrayTwo Tier Trinket Tray

ALL NEW! Two-Tier Trinket Tray The perfect catch-all for jewelry, car keys, makeup, small office supplies and more. Top tier: 53⁄8″ diam. x 11 ⁄8″ H. Bottom tier: 7 7⁄8″ diam. x 1 1⁄4″ H. Total height: 6 3⁄4″ H. Iron. Imported. 227-082 reg. $32.99

$24.99

Desk Planter with Stand

ALL NEW! Desk Planter with Stand Enhance your counter space with a plant pal. Planter: 47 ⁄8″ diam. x 31 ⁄2″ H. Holds approx. 20 oz. Stand: 6″ L x 4″ W x 7 1⁄8″ H. Ceramic, iron. Imported. 226-693 reg. $32.99

$24.99

Mesh Laundry Bags, Set of 3Mesh Laundry Bags, Set of 3

ALL NEW! Mesh Laundry Bags Protect clothes during washing. Cellular mesh structure makes detergent and water and air flow through bag easily for optimal rinsing and drying. Great as travel organizers. Includes cylinder bag (6 3⁄4″ diam. x 6″ H), large mesh bag (19″ L x 15 3⁄4″ W), small mesh bag (15 3⁄8″ L x 11 3⁄4″ W). Polyester. Imported. 227-560 reg. $16.99

$12.99 set of 3

3 Tier Hanging Garment Dryer with Storage Bag3 Tier Hanging Garment Dryer with Storage Bag

ALL NEW! 3-Tier Drying Surface Three-tier drying surface that can be hung over any shower or closet rod. Folds flat for compact storage. 29″ L x 18 1⁄4″ W x 28 1⁄8″ H. Plastic and polyester. Imported. 227-670 reg. $25.99

$19.99

Shirt Folding BoardShirt Folding Board

ALL NEW! Shirt Folding Board Make folding fun and efficient! Suitable for long-sleeve shirts, T-shirts, shorts, skirts and more. Folds for easy storage. 25″ L x 11 3⁄4″ W (folded). Plastic. Imported. 227-541 reg. $25.99

$19.99

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

FACE MAKEUP – SAVE UP TO 30%!

FACE MAKEUP

SAVE UP TO 30%!

fmg Match Blur Oil Control Primer Balm

MATCH MAKEUP

fmg Match Blur Oil Control Primer Balmfmg Match Blur Oil Control Primer Balm

Helps control oil and create a shine-free canvas.

fmg Match Blur Oil Control Primer Balm Sheer mattifying formula. Special blurring powder microspheres help reduce the look of fine lines and pores. Includes sponge applicator. Free from talc and parabens. .59 oz. net wt. 932-381 reg. $19

$12.99

fmg Match Corrector Brightening Perfectorfmg Match Corrector Brightening Perfector

Helps camouflage as it corrects and brightens.

fmg Match Corrector Brightening Perfector
Creamy veil of color helps blur flaws and reduce the appearance of fine lines, dark circles and blemishes. Buildable sheer-tomedium coverage with a demi-matte finish. Free from talc, parabens, sulfates, alcohol and fragrance. .11 oz. net wt. reg. $13

Fair-Light 932-396
Medium 932-415
Tan-Deep 932-434

$8.99

fmg Match Prime Face Perfectorfmg Match Prime Face Perfector

Primes, protects and perfects.

fmg Match Prime Face Perfector
Flaw-blurring, mattifying primer with SPF 20. Shine-defying microspheres visibly minimize pores and fine lines. Sheer breathable coverage suitable for all skin tones. Soft-focus matte finish. Free from oil and parabens. 1 fl. oz. 932-377 reg. $14

$11.49

fmg Match Wand Foundation Stickfmg Match Wand Foundation Stick

Conceal + Contour + Highlight Flexible shades!

fmg Match Wand Foundation Stick
Instantly blurs and perfects skin. Helps to control oil and shine. Full and flexible allover coverage in a demimatte finish. Waterresistant. With shea butter and antioxidant vitamin E. Perfect for easy touch-ups. Free from parabens, sulfates and phthalates. Vegan. .21 oz. net wt. reg. $16

Meringue (N) 594-863
Marshmallow (N) 594-882
Coconut (N) 594-897
Vanilla (W) 594-935
Macadamia (W) 595-028
Chai (W) 595-157
Toasty (N) 595-229
Cappuccino (W) 595-233
Tiramisu (W) 595-252
Amaretto (N) 595-267
Latte (W) 595-400
Hazelnut (W) 595-860
Pecan (N) 595-946
Truffle (C) 596-297

$11.19

fmg Match Filter Serum Tint Foundationfmg Match Filter Serum Tint Foundation

Instantly hydrates, blurs and evens tone!

fmg Match Filter Serum Tint Foundation
Lightweight formula infused with hyaluronic acid, vitamin E and a berry complex. Creamy formula transforms to a demi-matte powder finish for a beautiful veil of color. Buildable sheer-to-medium coverage. Suitable for all skin types. Free from talc, parabens and fragrance. Includes sponge applicator. .31 oz. net wt. reg. $18

Fair 932-491
Fair Light 932-620
Light 932-640
Light Medium 932-654
Soft Medium 932-783
Medium 932-836
Medium Deep 933-153
Tan Deep 933-168
Deep 933-172

$12.99

FACE MAKEUP & TOOLS SAVE UP TO 30%!

MATCH MAKEUP

fmg Magix Tint Radiant Tinted Moisturizerfmg Magix Tint Radiant Tinted Moisturizer

Tint + Moisturize + Glow

fmg Magix Tint Radiant Tinted Moisturizer
Buildable coverage with a radiant finish. Lightweight non-drying formula evens skin tone, boosts moisture and blurs flaws. With passion fruit, chia and sunflower seed oils and antioxidant vitamins E and B5. Ideal for normal, dry, combination and oily skin. 1 fl. oz. reg. $14

Fair 718-044
Fair Light 131-227
Light 718-059
Light Medium 718-063
Soft Medium 131-997
Medium 718-078
Medium Deep 718-082
Tan Deep 132-018
Deep 718-097

$8.99

fmg Match Dust Finishing Powderfmg Match Dust Finishing Powder

Blend of ultra-fine rose quartz, ruby and tourmaline.

fmg Match Dust Finishing Powder
Weightless loose mineral powder diffuses light, visibly blurs pores and controls shine. Soft matte finish. Antioxidant green tea extract to enhance and smooth skin. Wear alone or to set makeup. Includes no-spill twist-and-lock sifter. Free from talc, oil and parabens. .21 oz. net wt. reg. $17

Translucent Fair-Light 594-720
Translucent MediumDeep 594-768

$13.99

fmg Match Set Finishing Powderfmg Match Set Finishing Powder

Creates an invisible veil that controls shine and sets makeup.

fmg Match Set Finishing Powder
Lightweight mineral-infused loose powder formula diffuses light and visibly blurs pores and fine lines. Silky-soft matte finish never looks cakey. Includes puff applicator. Free from talc, parabens and fragrance. .22 oz. net wt. 932-472 reg. $17

$13.99

fmg Match Set Finishing Powder To Gofmg Match Set Finishing Powder To Go

Mineral-infused loose powder and brush in one!

fmg Match Set Finishing Powder To-Go
Creates an invisible veil that controls shine and sets makeup. Lightweight formula diffuses light and visibly blurs pores and fine lines. Silky-soft matte finish never looks cakey. Free from talc, parabens and fragrance. .09 oz. net wt. 227-063 reg. $19

$12.99

FACE MAKEUP & TOOLS SAVE UP TO 30%!

CUSHION CRUSH

fmg Colors of Love Kiss Me Cushion Blushfmg Colors of Love Kiss Me Cushion Blush

Skin-loving color.

fmg Colors of LOVE Kiss Me Cushion Blush*
Water-based formula with hyaluronic acid instantly boosts hydration. Buildable sheer-to-medium coverage. .28 oz. net wt. reg. $27

Orchid Kiss 298-955
Midnight Lily 298-960
Queen Carnation 298-902
Sweet Pea 298-883
Hibiscus Kiss 450-640
Passion Rose 450-579

$18.79

fmg Colors of LOVE Kiss Me Cushion Highlighterfmg Colors of LOVE Kiss Me Cushion Highlighter

Instantly boosts hydration.

fmg Colors of LOVE Kiss Me Cushion Highlighter*
Skin-loving color, water-based formula with hyaluronic acid. Buildable sheerto-medium coverage. .28 oz. net wt. reg. $27

Cherry Blossom 450-655
Fairy Dahlia 299-143
Golden Lily 299-162

$18.79

fmg Colors of LOVE Sun-Kissed Cushion Bronzerfmg Colors of LOVE Sun-Kissed Cushion Bronzer

Silky water-based formula with hyaluronic acid.

fmg Colors of LOVE Sun-Kissed Cushion Bronzer
Instantly hydrates, soothes and visibly plumps skin, plus rosemary extract with antioxidant benefits. Buildable sheer-tomedium coverage. Free from parabens, phthalates and fragrance. .28 oz. net wt. reg. $27

Morning Sunflower 451-283
Evening Sunflower 451-302

$18.79

*Packaging may vary.

fmg Illuminating Cushion Correctorfmg Illuminating Cushion Corrector

Perfect your complexion.

fmg Illuminating Cushion Corrector
Infused with antioxidant vitamins C and E and camellia flower extract. Buildable formula provides sheer-tomedium coverage for a flawless, radiant finish. Free from parabens, sulfates and fragrance. .52 oz. net wt. reg. $15

Tan-Deep 425-268
Medium 425-253
Fair-Light 425-234

$12 each

FACE MAKEUP & TOOLS SAVE UP TO 30%!

COLORS OF LOVE

fmg Colors of LOVE Glow Beads Illuminating Powderfmg Colors of LOVE Glow Beads Illuminating Powder

Heart-shaped and round beads create instant radiance.

fmg Colors of LOVE Glow Beads Illuminating Powder
Lightweight formula with pearlescent finish. Vegan. .71 oz. net wt. reg. $30

Wild Hearts 150-961
Queen of Hearts 150-684

$20.19 each

fmg Colors of LOVE Heart-Warming Bronzer Matte Mineral Powderfmg Colors of LOVE Heart-Warming Bronzer Matte Mineral Powder

Skin-loving mineral powder bronzer adds effortless warmth to complexion.

fmg Colors of LOVE Heart-Warming Bronzer Matte Mineral Powder
Helps reduce the appearance of shine. Matte finish. Vegan. .42 oz. net wt. reg. $26

My Sunshine 150-980
Golden Days 151-202
Sunset Kiss 151-240

$18.19

fmg Colors of LOVE Blushing Beads Powder Blushfmg Colors of LOVE Blushing Beads Powder Blush

Love the subtle boost of radiance!

fmg Colors of LOVE Blushing Beads Powder Blush
Heart-shaped and round beads create a flush of color. Blends beautifully. Lightweight powder formula provides a delicate pearlescent finish that is perfect for all skin tones. Free from parabens, phthalates and fragrance. .71 oz. net wt. Butterflies 900-702 reg. $30

$20.19

fmg Colors of LOVE Glow Balm Duo Illuminating Stickfmg Colors of LOVE Glow Balm Duo Illuminating Stick

Dual-ended glow stick.

fmg Colors of LOVE Glow Balm Duo Illuminating Stick
Sheer formula contains a skin-loving blend of pomegranate extract, mango and shea butter, vitamins E and C, and avocado oil. Complementary shades blend and layer beautifully for expert highlighting and definition. Lightweight formula with multicolor, ultrafine and bold pearls, glides on smoothly for a soft, shimmery finish. .28 oz. total net wt. reg. $20

Heartthrob 924-573

$13.99

fmg Colors of LOVE Glow Balm Bronzing Stickfmg Colors of LOVE Glow Balm Bronzing Stick

Warm, healthy-looking glow.

fmg Colors of LOVE Glow Balm Bronzing Stick
Lightweight formula glides on smoothly. Creates instant radiance with a skin-loving blend of pomegranate extract, mango and shea butter, vitamins E and C, and avocado oil. .28 oz. net wt. reg. $16

Heart of Gold 151-260
Warmhearted 151-293

$11.19

fmg Colors of LOVE Glow Balm Illuminating Stickfmg Colors of LOVE Glow Balm Illuminating Stick

Soft radiant glow.

fmg Colors of LOVE Glow Balm Illuminating Stick
Infused with ultrafine pearls. Lightweight creamy formula with skin-loving blend of antioxidant pomegranate extract, moisturizing mango and shea butter, vitamins E and C and nourishing avocado oil. .28 oz. net wt. reg. $16

Moonstruck 924-497
Sparks Flying 924-554
Glown’ Real Good 924-569
Daydreaming 924-444

$11.19

FACE MAKEUP & TOOLS SAVE UP TO 30%!

CASHMERE FACE

fmg Cashmere 24 Hour Concealerfmg Cashmere 24 Hour Concealer

24 hours of comfortable, breathable wear.

fmg Cashmere 24 Hour Concealer
Full coverage. Soft-focus matte finish. Visibly corrects dark circles and imperfections. Waterresistant. .20 fl. oz. reg. $22

Available in Cool (C), Neutral (N), Warm (W) and Warm Olive (WO) undertones
Sugar (W) 109-484
Mochi (N) 110-761
Cheesecake (C) 112-176
Macaroon (N) 113-081
Tart (WO) 115-012
Butterscotch (W) 115-156
Waffle (W) 115-869
Biscuit (WO) 116-650
Tres Leches (N) 119-424
Parfait (W) 113-058
Toffee (W) 123-662
Cupcake (N) 123-715

$13.99

fmg Cashmere 24 Hour Liquid Foundationfmg Cashmere 24 Hour Liquid Foundation

Good Housekeeping Magazine 2021 Beauty Award Winner.

fmg Cashmere 24 Hour Foundation
24 hours of comfortable, breathable wear. Full, flexible coverage. Softfocus matte finish. Visibly blurs pores and fine lines for a smoother complexion. Waterresistant. 1 fl. oz. reg. $32

Cannoli (W) 123-734
Nougat (W) 126-107
Meringue (W) 126-202
Shortcake (C) 128-573
Buttercream (N) 131-834
Marshmallow (N) 131-849
Custard (N) 131-906
Strudel (C) 133-660
Macadamia (W) 136-525
Ganache (WO) 136-889
Coconut (W) 136-468
Cappuccino (N) 136-893
Chai (WO) 136-559
Vanilla (W) 142-254
Toasty (N) 139-027
Praline (N) 141-406
Tiramisu (W) 137-278
Soufflé (N) 139-730
Muffin (W) 142-307
Gingerbread (C) 142-311
Pudding (N) 146-097
Amaretto (N) 146-188
Latte (W) 147-480
Brownie (WO) 147-461
Hazelnut (W) 147-495
Cognac (W) 147-681
Pecan (N) 149-699
Java (W) 149-722
Clove (N) 149-756
Truffle (C) 150-263

$19.99

fmg Cashmere Complexion Compact Powder Foundationfmg Cashmere Complexion Compact Powder Foundation

2-in-1 powder can be worn wet or dry.

fmg Cashmere Compact Powder Foundation
Use as foundation or setting powder. Buildable medium-to-full coverage. Soft-focus matte finish. Includes mirror compact and sponge. .40 oz. net wt. reg. $36

N110 (N) 107-830
W110 (W) 111-294
W120 (W) 111-309
C110 (C) 111-313
N120 (N) 111-370
W130 (W) 111-423
W140 (W) 111-514
W150 (W) 111-438
W160 (W) 111-533
N130 (N) 111-548
N140 (N) 111-605
W170 (W) 111-610
N150 (N) 111-658
W180 (W) 112-229
N160 (N) 112-248
C120 (C) 112-286

$19.99

fmg Cashmere Cushion Foundationfmg Cashmere Cushion Foundation

Velvety soft-matte color.

fmg Cashmere Cushion Foundation
Helps to cover the look of imperfections. Light-to-medium coverage. Includes sponge puff applicator. .42 oz net wt. reg. $27

W215 485-424
C215 485-481
W225 485-439
N225 485-496
C225 485-701
N235 485-500
W235 485-716
W245 486-784
N245 487-264
W255 488-639
N255 488-734
W265 488-749
N265 488-878
W275 488-863
W285 488-882
N275 489-051

$19.99

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

MAKEUP: LEVEL UP YOUR UNREADY ROUTINE

What do you use to remove your makeup?

Are you eco-conscious and looking for more sustainable products?
Are you looking to remove makeup and/or exfoliate skin?
Do you use waterproof makeup? This is the perfect addition.

fmg Unready Makeup Remover Cloth

Erase the day with our softest reusable makeup remover cloth ever!

product highlights: The dual-sided cloth makes for quick and easy makeup removal so you can be “unready” for night in no time! The shorter fibers remove makeup, and the longer fibers gently exfoliate the skin.

Use with warm water to remove makeup and exfoliate skin. Follow with your fave Avon cleanser.

Buy one for each day of the week, then simply throwing them all in the washing machine at the end of the week. This is a quick option for removing makeup.

fmg Ready Makeup Remover Clothfmg Ready Makeup Remover Cloth

NEW fmg Unready Makeup-Remover Cloth
An eco-sustainable alternative to makeup-remover wipes! Dual-sided cloth makes makeup removal quick and easy. Short fibers remove makeup while the longer fibers gently exfoliate the skin. Travel-friendly. 100% polyester. 9.84″ sq. Machine wash and dry. Imported. 230-176 reg. $12

$9.99

CARE INSTRUCTIONS: Wash with soap and water after each use and air dry. Machine wash and dry twice a week.

FACE MAKEUP & TOOLS SAVE UP TO 30%!

fmg Oil Rewind Roller Ballfmg Oil Rewind Roller Ball

Oil-absorbing must-have makes shine and grease disappear, instantly.

NEW fmg Oil Rewind Roller Ball
Control shine throughout the day without disturbing makeup. Reusable 360° rotating volcanic-stone roller helps to absorb excess oil, leaving skin with a light matte finish. Ideal for touching up makeup on the go. Clean after each use. 1″ W x 3″ H. Plastic handle, protective cap. Imported. 508-294 reg. $16

$12.99

fmg Makeup Remover Wipesfmg Makeup Remover Wipes

Fragrance-free, gentle wipes. fmg Makeup Remover Wipes
Formulated with antioxidant vitamin E and an extract blend of aloe, chamomile, cucumber, marshmallow root and soothing oat. Leaves skin feeling soft and clean. Resealable pack of 24 wipes. 333-867 reg. $9

$7.49 each

Fmg Flawless Complexion SpongeFmg Flawless Complexion Sponge

Unique shape effortlessly perfects complexion.

NEW fmg Flawless Complexion Sponge
With a full rounded bottom for allover makeup application and blending, and flat side for contouring, highlighting and concealing. 1 1⁄2″ W x 2 1⁄2″ H. 100% PU, latex-free. 140-160 reg. $9

$6.99

FACE MAKEUP & TOOLS SAVE UP TO 30%!

MULTIUSE BRUSHES

fmg Complexion Blending Brushfmg Complexion Blending Brush

fmg Complexion Blending Brush
With a dense, rounded buffing foundation brush on one end and a precise, rounded concealer brush on the other to create a flawless canvas. 6 1⁄2″ L. 933-210 reg. $21

$14.59

fmg Eyeshadow Blending Brushfmg Eyeshadow Blending Brush

fmg Eyeshadow Blending Brush
With a soft, domed crease brush on one end and a flattened, allover eyeshadow brush on the other to apply and buff eyeshadow. 6″ L. 933-320 reg. $14

$9.59

fmg Precision Eye Brushfmg Precision Eye Brush

fmg Precision Eye Brush
With an angled eyeliner brush on one end and a pointed pencil brush on the other to highlight or add depth to eyes. 5 1⁄4″ L. 933-187 reg. $14

$9.59

fmg Blush & Contour Brushfmg Blush & Contour Brush

fmg Blush & Contour Brush
With a tapered, oval blush brush on one end and a fluffy, angled contour brush on the other to add color and dimension. 7 1⁄4″ L. 933-259 reg. $20

$13.79

fmg Kabuki Brushfmg Kabuki Brush

fmg Kabuki Brush
With soft, angled bristles. Retractable. Cap keeps the brush head safely covered when not in use. 3 3⁄4″ L x 1″ diam. 732-370 reg. $16

$12.59

CLEAN YOUR BRUSHES. NO EXCUSES!

Gently cleans bristles, removes dirt and oil, and dries instantly!

fmg Express Makeup Brush Washfmg Express Makeup Brush Wash

NEW fmg Express Makeup Brush Wash
Alcohol-free formula. Contains soothing aloe vera and green tea extract. Bristles are left conditioned with no leftover residue. Convenient spray packaging. 1 fl. oz. 141-368 reg. $12

$9.99

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

luxury skin care brand finder

LUXURY SKIN CARE BRANDS

  • Exclusive formulas
  • Luxurious textures
  • Unique ingredients with patented technologies

A quick, at-a-glance way to help you meet your skin care needs! Identify the brand that will work for your concern – then pick out products for a complete regimen of cleanse, treat, and moisturize with specialized formulas, innovative components, premium ingredients, and unique textures.

Japanese skin care has recently become a buzzy trend in beauty—but what is it? Similar to the Korean beauty regimen, which involves moisturizing with antioxidant-infused products, the Japanese skin care routine focuses on using extensive moisturizing and anti-aging formulas. Here at Avon, MISSION LUXEREVE is our luxury skin cream designed with a combination of high-end oils and moisturizing ingredients like leaf extracts and flowers, rice ferment, soybean ferment, and others such as wasabi, onion, garlic, cucumber, and watermelon. This luxury skin care’s key ingredients are a unique fermentation technology and only quality natural ingredients designed to diminish the appearance of common aging signs such as wrinkles, fine lines, and hyperpigmentation.

SKIN CONCERN: DEHYDRATION

Mission Luxereve Serum

MISSION LUXEREVE

SKIN CONCERN: FINE LINES/WRINKLES

Mission Luxereve Cream

MISSION LUXEREVE

SKIN CONCERN: MULTIPLE SIGNS OF AGING

Mission Luxereve Cream

MISSION LUXEREVE

SKIN CONCERN: SAGGING SKIN

Mission Luxereve Serum

MISSION LUXEREVE

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

prestige skin care brand finder

PRESTIGE SKIN CARE BRANDS

  • Concentrated, clinically proven formulas
  • State-of-the-art technologies
  • Naturally derived ingredients*
  • Sustainable packaging

A quick, at-a-glance way to help you meet your skin care needs! Identify the brand that will work for your concern – then pick out products for a complete regimen of cleanse, treat, and moisturize with specialized formulas, innovative components, premium ingredients, and unique textures.

The ISA KNOX ANEW CLINICAL skin care brand offers highly effective, targeted treatments that deliver powerful results to treat your skin like a professional. The FARM RX is our a vegan skin care collection formulated with natural plant-based ingredients for healthy skin. The Farm Rx Super Greens collection contains natural nourishing ingredients, like broccoli sprouts, brussels sprouts, green tea and moringa oil for skin that looks softer, brighter and healthier. Farm Rx Pineapple Plus collection is a unique five fruits complex, an antioxidant blend of watermelon, papaya, fermented pomegranate, tomato and lemon extracts for visibly glowing skin. The ISA KNOX LXNEW ULTIMATE is our premium anti-aging skin care line that cares for your skin by helping it look younger with the power of Peonies. The ISA KNOX LXNEW PLATINUM collection has responsibly sourced organic hibiscus extract, for visibly firmer, youthfully plumped skin, and enriched with ceramide and other anti-aging ingredients, our innovative formulas help skin look resculpted and lifted from every angle.

SKIN CONCERN: LACK OF RADIANCE

Isa Knox Anew Clinical Revitalize & Reveal Intensive Peel

CLINICAL

Farm Rx Bakuchiol Serum

*FARM RX

SKIN CONCERN: DEHYDRATION

Farm Rx Super Greens Multivitamin Moisture Cream

*FARM RX

Isa Knox Anew Clinical Booster Moisture Lock

CLINICAL

SKIN CONCERN: FINE LINES/WRINKLES

Isa Knox Anew Clinical Line Eraser with Retinol Treatment

CLINICAL

Farm Rx Bakuchiol Serum

*FARM RX

Isa Knox Anew LX Ultimate Rejuvenating Serum

LX ULTIMATE

SKIN CONCERN: MULTIPLE SIGNS OF AGING

Isa Knox Anew LX Ultimate Rejuvenating Serum

LX ULTIMATE

Isa Knox Anew Clinical Collagen Booster Rejuvenating Serum Ampoules

CLINICAL

Farm Rx Bakuchiol Serum

*FARM RX

SKIN CONCERN: SAGGING SKIN

Isa Knox Anew Clinical Collagen Booster Rejuvenating Serum Ampoules

CLINICAL

Isa Knox LXNEW Platinum Sculpting Oil Serum

LXNEW PLATINUM

SKIN CONCERN: ROUGH/ UNEVEN TEXTURE

Isa Knox Anew Clinical Revitalize & Reveal Intensive Peel

CLINICAL

SKIN CONCERN: VISIBLE PORES

Isa Knox LXNEW Clinical Booster Pore Perfector

CLINICAL

SKIN CONCERN: SENSITIVITY

Farm Rx CBD Green Goddess Facial Oil

*FARM RX

SKIN CONCERN: REDNESS

Farm Rx CBD Green Goddess Facial Oil

*FARM RX

SKIN CONCERN: DARK CIRCLES

Farm Rx Bakuchiol Eye Cream

*FARM RX

Isa Knox LXNEW Clinical Booster Microbiome Balance

CLINICAL

SKIN CONCERN: DARK SPOTS/PIGMENTATION

Isa Knox Anew Clinical Revitalize & Reveal Intensive Peel

CLINICAL

SKIN CONCERN: BLEMISHES

Isa Knox LXNEW Clinical Booster Pore Perfector

CLINICAL

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

classic skin care brand finder

CLASSIC SKIN CARE BRANDS

  • For healthy-looking beautiful skin at any age
  • Tried-and-true effective formulas

A quick, at-a-glance way to help you meet your skin care needs! Identify the brand that will work for your concern – then pick out products for a complete regimen of cleanse, treat, and moisturize with specialized formulas, innovative components, premium ingredients, and unique textures.

THE FACE SHOP RICE WATER BRIGHT is a skin care cleansing line enriched with rice water that contains vitamins A, B, and E, minerals, and ceramide to brighten and nourish dry skin. The AVON ANEW HYDRA FUSION is a unisex skin care line that both hydrates AND defends. The AVON ANEW ULTIMATE skin care line is designed with Celluvive Complex to help eliminate visible age-related damage on the skin’s surface, dramatically diminishing the signs of aging. The AVON ANEW PLATINUM skin care line contains patented Paxillium Technology to help restore youthful cell shape, and boost collagen to firm, lift and strengthen the look of skin. The AVON ANEW SKINVINCIBLE skin care brand is formulated with Smart Repair Technology restores your youthful look by minimizing the look of environmental skin damage.

SKIN CONCERN: LACK OF RADIANCE

Rice Water Bright Foaming Cleanser

RICE WATER BRIGHT

SKIN CONCERN: DEHYDRATION

Anew Hydra Fusion 1.5% Hyaluronic Acid Serum

HYDRA FUSION POWER SERUM

SKIN CONCERN: FINE LINES/WRINKLES

Anew Ultimate Multi-Performance Night Cream

ULTIMATE

Anew Platinum Night Cream

PLATINUM

SKIN CONCERN: MULTIPLE SIGNS OF AGING

Anew Ultimate Multi-Performance Night Cream

ULTIMATE

SKIN CONCERN: SAGGING SKIN

Anew Platinum Night Cream

PLATINUM

SKIN CONCERN: ROUGH/UNEVEN TEXTURE

Rice Water Bright Gentle Exfoliating Foaming Cleanser

RICE WATER BRIGHT

SKIN CONCERN: SENSITIVITY

https://www.avon.com/product/anew-skinvincible-deep-recovery-cream-55991?rep=nrago

SKINVINCIBLE

https://www.avon.com/product/anew-hydra-fusion-gel-cream-62890?rep=nrago

HYDRA FUSION

SKIN CONCERN: DARK SPOTS/PIGMENTATION

Anew Ultimate Multi-Performance Night Cream

ULTIMATE

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

customizable 4-step skin care regimen – 4

step 4 – complete their regimen

Thinner skin around more vulnerable areas, like your eyes, lips and even your neck, needs extra care. And you’ll want to keep your décolleté looking smooth and firm, too.

LXNew Collection

firm neck area

Isa Knox LXNEW Platinum Sculpting Neck and Chest Cream With hibiscus extract, ceramide, shea butter, panthenol and squalane. Neck and chest area appears firmer, smoother, lifted. 1.7 fl. oz. 548-069 reg. $50

$39.99

firm eye area

Isa Knox LXNEW Platinum Sculpting Eye Cream With hibiscus extract, panthenol and antioxidants. Eye area looks firmer, brighter, more defined. .84 fl. oz. 318-883 reg. $50

$39.99

de-puff eyes

Isa Knox LXNEW Ultimate Rejuvenating Eye Serum With paeonol and niacinamide. Crow’s-feet look smoothed, under-eye bags look de-puffed. 1 fl. oz. 567-177 reg. $50

$39.99

smooth lips

Isa Knox LXNEW Ultimate Rejuvenated Tinted Lip Balm With glossy, lip-smoothing oil. Wear alone or over lipstick. Each, .12 oz. net wt. Pink 061-785 Red 010-452 reg. $25

$19.99

SPECIAL OFFER With select $30 skin care purchase, get an Isa Know LXNEW Ultimate Rejuvenating Day Cream Free! While supplies last.

FREE Isa Knox LXNEW Ultimate Rejuvenating Day Cream

select $30 skin care purchase. Limited quantities. Sold separately. $50 value

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns. For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.
  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.
If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery
  • If you placed your order through a Representative, please contact them for assistance with your return
3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.
  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.
For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List
How do I know when I can begin processing returns?
Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
Can products be returned for a full refund?
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
How do I request credit for an item(s) that I want to return?
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

customizable 4-step skin care regimen – 3

step 3 – moisturize day & night

Day creams help seal in hydration during the day. Rich night creams help 3 nourish skin with extra anti-aging ingredients while skin repairs itself at night.

LXNEW Day Creams

AM Morining Routine

multi-purpose

Isa Knox LXNEW Ultimate Rejuvenating Day Cream
With peony extract and nutmeg. Visibly improves elasticity, radiance, skin texture. 1.7 fl. oz. 351-892 reg. $50

$39.99

lift

Isa Knox LXNEW Platinum Sculpting Day Cream
Infused with moisturizing hibiscus extract and smoothing ceramide. Visibly tightens facial contours. 1.7 fl. oz. 318-845 reg. $50

$39.99

spf 30

Isa Knox LXNEW Platinum Sculpting Day Cream Broad Spectrum SPF 30
With hibiscus extract, cica and panthenol. Visibly tightens, smooths, sculpts. 1.7 fl. oz. 547-885 reg. $50

$39.99

PM Night Routine

revitalize

Isa Knox LXNEW Ultimate Rejuvenating Dual Night Cream
Two-step cream infused with macadamia oil. Volume Cream with rice bran extract to help visibly plump skin. Firming Cream with peptides to support production of collagen and elastin. Each, .85 fl. oz. 564-015 reg. $50

$39.99

firm

Isa Knox LXNEW Platinum Sculpting Night Cream
With ceramide, squalane and shea butter. Skin looks firmer, smoother, more defined. 1.7 fl. oz. 318-850 reg. $50

$39.99

Isa Knox 4-Step Routine – Advanced skin care formulas for soft, healthy-looking skin.

STEP 4 TOMORROW – Complete their regimen

SPECIAL OFFER
With select $30 skin care purchase, get an Isa Know LXNEW Ultimate Rejuvenating Day Cream Free! While supplies last.

FREE Isa Knox LXNEW Ultimate Rejuvenating Day Cream

select $30 skin care purchase. Limited quantities. Sold separately. $50 value

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.
 

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.

customizable 4-step skin care regimen – 2

step 2 – treat with a serum

Serums target specific concerns with concentrated ingredients. Lightweight to layer under moisturizers.

LXNEW Serums

sculpt

Isa Knox LXNEW Platinum Sculpting Oil Serum With hibiscus extract, and collagen-boosting peptides and rejuvenating antioxidants. Skin looks firmer, lifted. 1.35 fl. oz. 318-720 reg. $56

$44.99

smooth

Isa Knox LXNEW Ultimate Rejuvenating Serum With peony extract, plus ceramides. Visibly improves elasticity, radiance, skin texture, and wrinkles for a younger, smoother, firmer look. 1.35 fl. oz. 756-624 reg. $56

$44.99

Isa Knox 4-Step Routine – Advanced skin care formulas for soft, healthy-looking skin.

STEP 3 TOMORROW – Moisturize day & night

SPECIAL OFFER
With select $30 skin care purchase, get an Isa Know LXNEW Ultimate Rejuvenating Day Cream Free! While supplies last.

FREE Isa Knox LXNEW Ultimate Rejuvenating Day Cream

select $30 skin care purchase. Limited quantities. Sold separately. $50 value

Currently Shopping

Avon Digital Brochure 5 2023

Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.

AVON RETURN POLICY

If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.

For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.

  • Please note that Good Buys or other items marked as final sale and cannot be returned
    • Items within an order that fall under this category will be listed under the Non-Returnable Section.

If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: screen_shot_2017-05-13_at_19.03.18 1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery

  • If you placed your order through a Representative, please contact them for assistance with your return

3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.

  1. If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.
 

For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.

FREQUENTLY ASKED QUESTIONS ON RETURNS

How do I print my packing list to send back with returns?
  • On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.

Guest Order:

  • On Avon.com, scroll to the bottom of the homepage
  • Under Support, click Track My Orders
  • Enter your order number and your email address
  • Click Track My Order
  • Click Returns
  • Select the order and Return Merchandise Authorization (RMA) you want to print
  • Click Print Packing List

How do I know when I can begin processing returns?

Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 1.    The order status is “Shipped” 2.    If the Order Type is not Representative Delivery
 
How soon after I process a return request is the amount credited to my Avon account?
All products must be returned to Avon prior to credit being applied. Once the package is received at our facility, the refund will be processed within two weeks.  Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
 
Can products be returned for a full refund?
 
Yes, you can request a full refund within 45 days from the ship date to return a product to Avon or your Representative (based on how you ordered). Please note that Good Buys or other items marked as final sale and cannot be returned. Items within an order that fall under this category will be listed under the Non-Returnable Section.
 
How do I request credit for an item(s) that I want to return?
 
Returns are processed on a per-order-basis. You’re unable to return items across multiple orders in one Return Merchandise Authorization (RMA). An RMA is required for each return so we can be sure all items are reconciled properly. Locate the order in your Order History that the item(s) were ordered in. The Return link is conditional based on the following:
    1. If the order status = Shipped
    2. If the Order Type is not Representative Delivery
      • If you placed your order through a Representative, please contact them for assistance with your return
    3. For 45 days after the order has shipped
    4. If there are items in the order that have not been returned
      • If all items/quantity in order have been returned then the Return link will not be visible
    5. If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
      • No Longer Available for Return
Once the order and item(s) in question have been located, follow the steps below to request a return:
  1. Click the ‘Start a Return’ tab for the order in question from the Order History tab
  2. Place a checkmark next to the item(s) you’re returning
  3. Choose the reason(s) for the return
  4. Select the quantity(ties)
  5. Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
  6. Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
  7. Package the items in a box, larger than a shoe box (preferably an Avon box)
  8. Enclose RMA paperwork for each item
    • Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
  9. Make sure that the package is taped securely to avoid opening during shipment
  10. Take the package to the carrier of your choice (UPS, USPS, etc.)
    • Be sure to obtain tracking information for your package
  11. Send the return package to:
The Avon Company Returns Processing Center Attn: Customer Returns 3601 East Pointe Dr. Zanesville OH 43701
Can I exchange products?

No, we do not process exchanges. Please order the desired item and return the unwanted item.

Can I combine RMA’s in one return package to save on shipping costs?

Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.

Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.

If I return items, do I pay for the shipping?

Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.

If the reason for the return is an Avon error, Avon will refund the postage.