CLASSIC SKIN CARE BRANDS
- For healthy-looking beautiful skin at any age
- Tried-and-true effective formulas
A quick, at-a-glance way to help you meet your skin care needs! Identify the brand that will work for your concern – then pick out products for a complete regimen of cleanse, treat, and moisturize with specialized formulas, innovative components, premium ingredients, and unique textures.
THE FACE SHOP RICE WATER BRIGHT is a skin care cleansing line enriched with rice water that contains vitamins A, B, and E, minerals, and ceramide to brighten and nourish dry skin. The AVON ANEW HYDRA FUSION is a unisex skin care line that both hydrates AND defends. The AVON ANEW ULTIMATE skin care line is designed with Celluvive Complex to help eliminate visible age-related damage on the skin’s surface, dramatically diminishing the signs of aging. The AVON ANEW PLATINUM skin care line contains patented Paxillium Technology to help restore youthful cell shape, and boost collagen to firm, lift and strengthen the look of skin. The AVON ANEW SKINVINCIBLE skin care brand is formulated with Smart Repair Technology restores your youthful look by minimizing the look of environmental skin damage.
SKIN CONCERN: LACK OF RADIANCE
SKIN CONCERN: DEHYDRATION
SKIN CONCERN: FINE LINES/WRINKLES
SKIN CONCERN: MULTIPLE SIGNS OF AGING
SKIN CONCERN: SAGGING SKIN
SKIN CONCERN: ROUGH/UNEVEN TEXTURE
SKIN CONCERN: SENSITIVITY
SKIN CONCERN: DARK SPOTS/PIGMENTATION
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Campaign 5 Avon Brochure: See your beauty bloom with Isa Knox premium skin care + FREE GIFT see inside. Campaign 5 (C-5) Avon Brochure closes on 3/14/23 at 11:59 pm ET / 8:59 pm PT.
AVON RETURN POLICY
If you are not satisfied, return any item within 45 days. View Avon’s full 45-Day Return Policy at avon.com/shipping-returns.
For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer and will gladly give you a full refund with your return within 45 days. After 45 days, returned products will not be refunded.
- Please note that Good Buys or other items marked as final sale and cannot be returned
- Items within an order that fall under this category will be listed under the Non-Returnable Section.
If your return is due to an Avon error we will refund your return shipping. We are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit. Returns are processed on a per-order basis. A Return Merchandise Authorization (RMA) is required for each return so we can be sure all items are reconciled properly, therefore you cannot return items across multiple orders in one RMA. Locate the order that the item(s) were ordered in in your Order History. You will see a link to begin the Return process if: 
1. The order status is “Shipped” 2. If the Order Type is not Representative Delivery
- If you placed your order through a Representative, please contact them for assistance with your return
3. The order has shipped within the past 45 days 4. There are items in the order that have not been returned. If all items/quantity in the order have been returned then the Return link will not be visible.
- If the above conditions are not met, you will not be able to process a request for return and the following message will be displayed: No Longer Available for Return. For return questions contact us by email or give us a call at (800) 500-2866. If you placed your order as a Guest not shopping with a Representative, contact Customer Service at (800) 500-2866 for help with your refund request.
For FACE-TO-FACE or PERSONAL DELIVERY Orders: Once I have delivered your order personally to your home or office, you also have 45 days from invoice date to contact me and return merchandise.
FREQUENTLY ASKED QUESTIONS ON RETURNS
- On Avon.com once you’ve signed in, in the pull-down menu under your name, select Order History
- Click Returns
- Select the order and Return Merchandise Authorization (RMA) you want to print
- Click Print Packing List: Packing list will state if an item can be discarded or returned to Avon. If merchandise is being returned, this packing list must be placed inside the return box.
Guest Order:
- On Avon.com, scroll to the bottom of the homepage
- Under Support, click Track My Orders
- Enter your order number and your email address
- Click Track My Order
- Click Returns
- Select the order and Return Merchandise Authorization (RMA) you want to print
- Click Print Packing List
How do I know when I can begin processing returns?
-
- If the order status = Shipped
- If the Order Type is not Representative Delivery
- If you placed your order through a Representative, please contact them for assistance with your return
- For 45 days after the order has shipped
- If there are items in the order that have not been returned
- If all items/quantity in order have been returned then the Return link will not be visible
- If the above conditions are not met, you’re not able to process a request for return, and the following message will be displayed:
- No Longer Available for Return
- Click the ‘Start a Return’ tab for the order in question from the Order History tab
- Place a checkmark next to the item(s) you’re returning
- Choose the reason(s) for the return
- Select the quantity(ties)
- Click ‘Continue’, then click ‘Submit Return’ or ‘Save for Later’ if you’re not ready to submit
- Click ‘Print Packing List’, follow the return instructions for the items – there are two sections, ‘Items to be returned’ or ‘Items to be discarded’
- Package the items in a box, larger than a shoe box (preferably an Avon box)
- Enclose RMA paperwork for each item
- Do not add any items in the return package that have not been assigned to an RMA as they will not be credited nor returned
- Make sure that the package is taped securely to avoid opening during shipment
- Take the package to the carrier of your choice (UPS, USPS, etc.)
- Be sure to obtain tracking information for your package
- Send the return package to:
No, we do not process exchanges. Please order the desired item and return the unwanted item.
Can I combine RMA’s in one return package to save on shipping costs?Yes, if each item(s) has an RMA, you can combine them all in the same package with the corresponding paperwork for each RMA.
Do not add any item(s) in the return package that have not been assigned to an RMA. They will not be credited nor returned.
If I return items, do I pay for the shipping?Yes, return postage will be paid at the time the package(s) is returned, it will not be charged to your payment method used while placing your order.
If the reason for the return is an Avon error, Avon will refund the postage.
My name is Nancy, the Avon Lady of NJ. Read